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Visitors with mental, cognitive and intellectual disabilities
The teams at the Parc Zoologique de Paris pay special attention to the quality of the visitor experience at every stage of the visit.
Reception
Admission is free for disabled visitors and their carers on self-guided tours, on presentation of valid proof at the ticket office such as as a valid offical document available or a declaration on their honour.
Any additional accompanying person must pay for a ticket at the current rate.
Reception staff are on hand to help you as soon as you arrive. Our reception staff are trained to welcome people with disabilities.
The information point is located after the access control. Wheelchairs can be loaned on request, in exchange for proof of identity. Please ask the information officer.
Guided tours
The zoo's guided tours and illustrated displays, often using pictograms, allow visitors of all ages to discover the animals and vegetation in a way that's adapted to their needs.
Visiting tips
- During busy periods (weekends, school holidays), the Parc zoologique de Paris can be noisy and lively.
- In some areas, birds fly freely around visitors (Great African Aviary, Great Tropical Greenhouse).
- The animals presented at the zoo remain wild animals, so it is not possible to arrange to touch them.
- For the well-being of the animals, it is forbidden to shout, bang on the windows or feed them.
- Some passages are on walkways flush with the water, without railings (Great African aviary and the walkway alongside the giraffe enclosure). In busy periods, it may be advisable to avoid these passages. The water depth under the footbridge is less than 40 cm.
- In very hot weather, shaded areas are available in the picnic areas (at Les Clairières and near the African plain). The zoo is also equipped with misters (on the forecourt, under the arch of the great rock and on the terrace of the Zarafa restaurant). It's best to visit in the morning or at the end of the day.
- For visitors with phobias about certain animal species, snakes can be seen at the end of the Europe vivarium and in the two vivariums in the Greenhouse; spiders can also be seen in the Guyana and Madagascar vivariums.