Frequently asked questions

You can buy tickets online at our ticket office. You can also buy your tickets at the ticket office at the entrance to the zoo on the day of your visit (after Vigipirate control).

Check out our prices and packages. If you come to the Park often, you can susbcribe to an annual pass.

Please note that all visitors under the age of 16 must be accompanied by an adult (>18 years) who is also in possession of an admission ticket, both for visits to the Park and for activities.

Every visitor, including those entitled to free entry, must have a ticket. Free entry is only issued on site, upon presentation of the required documentation at the ticket office on the day of your visit.

Only tickets for children under 3 years old are available online. Proof of the child’s age will be checked on site (please bring appropriate documentation).

Free entry cannot be applied retroactively.

Please refer to our full pricing terms and conditions

Booking is mandatory for all group visits with more than 10 participants (self-guided visits, guided tours, and workshops). We recommend submitting your request at least 1 month in advance of your desired date.

It is not possible to book or pay in advance on site.

Find all the information regarding group visits

For non-group visits, we do not take reservations for specific days or time slots (except for activities). You are free to visit the zoo on the day and at the time of your choice, as long as it is within our opening hours. Please note that the last admission is one hour before the park closes.

To participate in the "Apprenti soigneur" or "Petit-déjeuner avec les girafes" activity, you must book directly through our online ticketing service. Please note that too participate and understand this activities, you need to speack and understand fluent French.

It is not possible to book or pay in advance on site.

For more information or to book a birthday party activity, we invite you to visit our booking website. Please note that too participate and understand this activities, you need to speack and understand fluent French.

This activity cannot be booked or paid for on site.

The Annual Museum Pass is only sold on site. With this subscription, you have unlimited access to the Paris Zoological Park and 12 other sites of the National Museum of Natural History.

Find more information and all the benefits

Every visitor, including those entitled to free entry, must have a ticket. Free entry is only issued on site, upon presentation of the required documentation at the ticket office on the day of your visit. Free entry cannot be applied retroactively.

Check the pricing conditions

Tickets can be used on any day the park is open, as long as they are within their validity period, regardless of weather conditions. Therefore, the weather (rain, storms, extreme heat, etc.) is not a valid reason for cancelling a visit: "tickets cannot be refunded or exchanged."

We invite you to take the necessary precautions on the day of your visit or to postpone your visit to a later date.

We offer several catering options:

• Restaurant Monument Café Zoo de Paris – buffet with verrines and hot dishes. Dine on an open terrace or in an air-conditioned/heated room.
• Restaurant Le Zarafa – takeaway service – open terrace – burgers, fish and chips, salads, pasta.
• Our gourmet stands "Rosie", "Twiggy", and "Zakko" – takeaway service – savoury options (sandwiches, pinsas, croque-monsieur) and sweet treats (crêpes, waffles, ice cream).

The opening hours of our dining options are aligned with our park's opening hours. You can find them on site.

Discover the dining locations

We also have two picnic areas equipped with umbrellas, tables, chairs, bins, and water fountains. Enhanced cleaning is provided. Please use these spaces exclusively for picnicking.

Along the route, you will also find vending machines with drinks and snacks.

Yes, there is a shop located near the entrance of the park. It is open during the same hours as the park.

The shop is only accessible to visitors with a ticket. You can also find a selection of items in our online shop with fast delivery options.

Find out more about our shop

For sustainability and convenience, we recommend using the many public transport options that serve the zoo (metro, tram, bus, bicycles).

Please note that the zoo does not have its own parking, and parking around the park is limited and paid, even on Sundays. During good weather, parking can be particularly difficult. However, to assist drivers, the Parc zoologique de Paris has partnered with nearby car parks that offer preferential rates. After parking, you can easily reach the zoo using the metro, bus, or tram.

To reserve your parking space in advance and take advantage of reduced rates, visit the booking centre on parkingsdeparis.com.

Find all practical information

The park does not have a luggage storage facility.

For visitor safety, the National Museum of Natural History follows the government's preventive measures for public spaces. All visitors must go through security checks. Large suitcases and bags are prohibited, and security screening is in place at every entrance to the zoo. We recommend not bringing bulky luggage, suitcases, or oversized bags.

Important! Items larger than 55cm x 35cm x 20cm are not allowed on the premises. Visitors refusing to comply may be denied entry.

Pushchair and binocular rental is available.

Payment for the rental must be made directly at the ticket office, and pushchairs can be collected at the park's information point. Visitors must provide a form of ID as a deposit.

All borrowed equipment must be returned at least 30 minutes before the park closes.

The Parc zoologique de Paris is fully accessible to visitors with reduced mobility, those who are deaf or hard of hearing, visitors with intellectual disabilities, and blind or visually impaired visitors. For the latter, a companion is recommended.

Guide dogs wearing appropriate harnesses are allowed in the park, except in the African Aviary and the Large Greenhouse, where free-flying birds are present.

For visitors with reduced mobility, the Parc zoologique de Paris has two designated parking spaces on Avenue Daumesnil.

Find out more informations

Wheelchairs and wheeled walkers are available on request at the information point. Visitors must provide a form of ID as a deposit.

All borrowed equipment must be returned at least 30 minutes before the park closes.

The zoo offers free entry to any person with a disability and their companion, upon presentation of valid documentation at the ticket office, such as a signed declaration.

For groups of people with disabilities from a medical institution and without a group booking, a signed declaration and a document from the institution's management listing the participants must be provided. For groups of 10 or more people, booking is mandatory.

It is not possible to feed the animals. Our residents are wild animals that follow a species-specific diet established by our veterinarians. Similarly, it is not permitted to touch them.

In some cases, such as with seals, they can only be touched by the keepers during medical training (to acclimatise the animals to handling for procedures like ultrasounds and X-rays without the need for sedation).

In winter, when temperatures drop below 5°C, some of our animals—particularly those from the Africa, Amazonia-Guiana, and Madagascar biozones—must stay indoors as they cannot tolerate the cold. Some will remain visible in their indoor enclosures.

On certain mornings, due to weather conditions, condensation may form on some viewing panes. This generally clears up by late morning or early afternoon, so we encourage you to return later if you encounter this phenomenon.

For more information, please refer to the winter plan

The Parc zoologique de Paris has been designed to ensure maximum well-being for its residents, who have access to areas where they can temporarily shelter. If the animals are not visible during your visit, feel free to return a little later. Like in nature, our animals are often more active in the early morning or late afternoon, especially during hot weather. In any case, take your time in front of the enclosures to spot the animals. Remember to look in the trees, under the bushes, and in the shelters. For certain species, the most frequently used resting places are indicated for you.

Every day, public feeding sessions take place. During these activities, you can observe the animals being active, along with commentary in french from the park's educational team and keepers. Check the scheduled feedings in our programm.

The Parc zoologique de Paris aims to contribute to the protection of animal species. To ensure the well-being of our residents, we have designed the enclosures so that the animals are in an environment suited to their daily needs.

Thus, for species that require it, certain parts of the enclosures may be out of sight from visitors, allowing the individuals to have quiet resting areas. The species indicated on the map are indeed present in the park, so by returning at different times of the day, you should be able to observe them.

Unless stated otherwise, all animals are present.