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FAQ

What is the link between Paris Zoo (Parc zoologique de Paris) and the National Museum of Natural History (Muséum national d'Histoire naturelle)?

The Museum encompasses 12 sites spread across France, including Paris Zoo (Parc zoologique de Paris), the Botanical Gardens (Jardin des Plantes) and the Museum of Mankind (Musée de l'Homme) in Paris.

A number of areas in the Botanical Gardens can be visited by the public, including the Evolution Gallery (Grande Galerie de l’Évolution), the Children’s Gallery (Galerie des Enfants), the Comparative Anatomy and Paleontology Galleries (Galeries d’Anatomie comparée et de Paléontologie), the Geology and Minerology Gallery (Galerie de Géologie et de Minéralogie), the Botanical Gardens’ Greenhouses (Grandes Serres du Jardin des Plantes) and the Ménagerie (the Botanical Gardens’ Historical zoo).

Two venues, the Museum’s Amphitheatre and the Evolution Gallery’s Auditorium, also host events as part of a free cultural programme.

If you would like to learn more about the Museum (such as its history, its work and its sites), please visit the Museum website at www.mnhn.fr.

How many species is Paris Zoo home to?

Paris Zoo is home to more than 2,000 animals and 180 different animal species, including 46 species of mammal, 61 species of bird, 24 species of reptile, 17 species of amphibian, 15 species of fish and 12 species of arthropod.
Learn more.

Are Vincennes Zoo and Paris Zoo one and the same place?

As it is located at the edge of Vincennes Woods (Bois de Vincennes), Paris Zoo has commonly been referred to as “Vincennes Zoo” since it was opened. The Zoo, located in Paris’ 12th arrondissement, in an area of land provided by the City Hall, has always used "Paris Zoo" as its official name since it was founded in 1934.

Paris Zoo should not be confused with the Ménagerie, the zoo in the Botanical Gardens, which is also located in the capital and is also a National Museum of Natural History site.

Paris Zoo is a national museum of natural history site; what is the National Museum of Natural History?

The National Museum of Natural History is a cultural, scientific and professional public body. It is managed both by the French Ministry of Higher Education, Research and Innovation and the French Ministry of Ecological Transition.

The Museum covers geoscience, life science and the human sciences in its five major areas of work: preserving and expanding its collections, research, higher education, expertise and sharing scientific knowledge.

If you would like to learn more about the Museum (such as its history, its work and its sites), please take a look at the “About the Museum” section at www.mnhn.fr/en/about-museum.

What is the “Biodiversity trail”?

This is a permanent section on the visitor route, which opened in May 2017 and includes 12 installations, including a barefoot trail, spread across the Zoo in the different biozones. This trail’s aim is to get you to question the living world through touching things, seeing things and more.

What are Paris Zoo’s opening hours? Which days is it open?

IT IS OPEN ALL YEAR ROUND, INCLUDING NATIONAL HOLIDAYS
Paris Zoo’s opening hours vary depending on the season

OPENING HOURS

  • Winter opening hours (from the last Sunday of October to the last Saturday of March): 10:00 am - 5:00 pm every day, except for Tuesdays (when the zoo is closed; the zoo is open on Tuesdays during school holidays and on national holidays).
  • Summer opening hours (from 1st May to 31st August): 9:30 am - 8:30 pm every day.
  • Shoulder season opening hours (from the last Sunday of March to 30th April AND from 1st September to the last Saturday of October): 10:00 am to 6:00 pm during the week, and 9:30 am to 7:30 pm during the weekend, national holidays and school holidays in all areas.
  • Night-time opening hours every Thursday in June and July: 7:30 pm - 1:00 am

The ticket offices close one hour before the Zoo closes. If you would like to learn more, please take a look at the Admission Prices and Opening Hours pages.

Which is the best day to visit the Zoo?

Every day!
If the Zoo is very busy, particularly during the summer months, we would recommend visiting the Zoo in the morning before 11:00 am or in late afternoon after 4:00 pm.

How can i avoid queuing at the ticket offices?

You can buy queue-jump tickets and season passes from the Paris Zoo’s website at https://billetterie.parczoologiquedeparis.fr/index-css5-parczoologiquedeparis-lgen-pg1.html

There are also automated ticket machines for visitors to use. “Free tickets” are not available on the website or from the automated ticket machines. Visitors can only get a free ticket at the Zoo itself from the ticket office, on the day of their visit, so that the supporting documents required can be checked.

Is the Zoo open every day?

Paris Zoo is open every day, including national holidays, except during the winter period (from the last Sunday of October to the last Saturday of March), when the Zoo is closed every Tuesday.

How long do i need in order to visit the Zoo?

The visitor route is 4 km long. The estimated visit time is between 3 and 4 hours (or half a day).

Please take a look at a map of the Zoo here.

Which is the best time of day to see the animals?

The Zoo has been designed to ensure that its animals enjoy the highest levels of wellbeing possible. In particular, they have areas where they can shelter temporarily. If you cannot see the animals while you are passing by their enclosures, feel free to come back a little later on. Just like how they behave in the wild, our animals are often more active in the early morning and late in the day, particularly when it is very hot. In any event, please take some time at the enclosures to spot the animals. Don’t forget to look in the trees, under the bushes, in the huts and more! For some species, there will be signs pointing out the areas most often used by the animals for resting.

Every day, animal feeding experiences will be put on. During these shows, you will be able to watch animals in action, while listening to information about them from the Zoo’s educational team and the zookeepers.

Please take a look at the schedule of events here.

How much does an entry ticket for paris zoo cost? Where can you buy one?

You can buy tickets online in advance or at the Zoo on the day of your visit.

Reduced prices and free admission are available to visitors at the ticket offices if they present specific supporting documents, which are listed on the “Admission Prices” page.

1-day pass
- Adult price (from 13 years old and up): €20
- Reduced adult price (from 13 years old and up): €17
- Children (3 - 12 years old): €15

Check with your works committee for special admission prices.

Can i buy entry tickets for Paris Zoo with french holiday vouchers or culture vouchers?

We accept French holiday vouchers for buying entry tickets for Paris Zoo. French culture vouchers are not currently being accepted.
Please find all pricing information in the “Admission Prices” section.

Does Paris Zoo offer group admission prices?

If you book as a group, you can enjoy reduced admission prices compared to individual admission prices.
For more information and in order to make a booking, please contact our booking service via email at resamuseum [@] mnhn.fr.
For school and afterschool groups: please find the various packages and admission prices (such as self-guided tours or activities/full or reduced admission price) in the “School” section.

For other groups, the price is applied for groups of 20 people and up (paid tickets), with the following discounts (free admission for 1 person accompanying the group):
- Adults (from 13 years old and up): €17;
- Children (3-12 years old): €15;
- Free for children under 3 years old.

Please find all of the relevant information in the “Group” section.

Are tickets bought online non-transferable?

On our online ticket office, the person making the purchase must provide their name, but this does not make tickets non-transferable. Therefore, you will be able to give them to another person.

How much does an annual pass for Paris Zoo cost?

The annual pass provides you with unlimited access to the Zoo for 1 year and gives you discounts at the Zoo: -10% in the shop (excluding the bookshop). The pass is €60 for adults and €45 for children aged 3-12 years old.
You can buy your annual pass online or at the Zoo.
You will then receive a voucher which you exchange for your annual pass card at the Information Point (located at the Zoo entrance).

Buying your annual pass

Is the annual pass non-transferable?

The annual pass is effectively non-transferable.
When you buy an annual pass, you receive a voucher, which you exchange for your annual pass at the Zoo entrance during the 3 months following your purchase.
Should you buy an annual pass online, the voucher will feature the name of the person who booked it. When you come to exchange your voucher, our teams will issue your non-transferable annual pass. This means that you can give an annual pass to a friend or family member as a gift.

Can i buy entry tickets in advance?

Yes, you can buy your tickets in advance on the Zoo’s website. This ticket gives you access to the Zoo without having to queue.

Buying a ticket online

Who can get reduced admission prices and free admission?

You can only get reduced admission prices and free admission when you present a supporting document!

The following individuals will get reduced admission prices:
- Education Pass holders;
- visitors with a full-price adult ticket for the Botanical Gardens, Museum of Mankind or Paris Zoo that is less than 3 months old;
- jobseekers who are able to present a valid certificate from the French Unemployment Office (Pôle emploi) or a certificate issued less than 6 months ago, and a piece of photo ID;
- everyone paying full price in a non-school and non-equivalent group of 20 people and up (one free ticket is offered after 20 people have paid).

Free admission is granted to:
- children under 3 years old who are able to present a piece of photo ID or family record book;
- visitors with disabilities and their companion who are able to present a valid supporting document issued by French Regional Centres for Individuals with Disabilities (Maisons Départementales des Personnes Handicapées - MDPH);
- recipients of French social welfare benefits, as well as their dependents listed on the certificate, who are able to present a certificate issued less than 6 months ago, along with a piece of photo ID (tax credits (RSA), special welfare benefits (ASS), transitional welfare benefits (ATS), adult disability benefits (AAH), additional disability benefits (ASI), widowhood benefits (AV), welfare benefits for elderly people (ASPA) and material-need benefits (RSO), as per the list from the French Ministry of Health and Welfare, valid in October 2017);
- museum staff (an adult and their accompanying children) who are able to present the MultiPass Museum card;
- museum students who are able to present a valid card and a piece of photo ID;
- people with a valid ICOM/ICOMOS card who are able to present a valid identity card;
- teachers preparing a self-guided tour who are able to present a supporting document from their school, or teachers preparing for a guided tour or workshop who are able to present confirmation of their booking;
- French or foreign journalists who are able to present a professional pass (with validity date);
- French military personnel with a guardsman card (carte sentinelle);
- 1 extra person in groups of at least 20 people (all admission prices, excluding free admissions), with a limit of one person per group (such as a driver).
- groups training for the Regional Office for Water and Forest Management (DIREF), accompanied by a member of Museum staff.
- staff from bodies which are members of the European Association of Zoos and Aquaria (EAZA), the French Zoo Association (AFDPZ) and the World Association of Zoos and Aquariums (WAZA) who are able to present a valid supporting document and a piece of ID.

All visitors, including those granted free admission must have an entry ticket. Visitors can only get a free ticket from the ticket office at the Zoo itself, on the day of their visit, once they have presented supporting documents.

I am entitled to free admission. Do i have to go to the ticket office?

Yes, “free tickets” are not available on the website or from the automated ticket machines at the Zoo’s entrance. Visitors can only get a free ticket from the ticket office at the Zoo itself, on the day of their visit, so that the supporting documents required can be checked.
You can take a look at the list of supporting documents that can be presented on the “Admission Prices” page.

Which payment methods are accepted at the ticket office?

We accept payments by bank card (except for American Express), cash, cheque and French holiday vouchers.

Can you extend the validity date for a ticket?

Unfortunately, our system technically does not allow us to extend the validity of tickets issued. For reference, tickets bought at the Zoo are valid on the day that they are purchased, tickets bought on our website are valid for 1 year and works committee tickets are valid for 2 years.

How do i book breakfast with the giraffes?

Before the zoo opens, you can enjoy a special breakfast featuring the first giraffe feeding session of the day, overseen by the zookeepers and the Zoo’s mediators. If you would like to come to one of these breakfasts, you must book in advance.

To learn more about these experiences, please take a look at the “Breakfasts with the Giraffes” page.

How do i book an “Apprentice zookeeper” ticket for the manatees, lemurs or birds in the African Aviary?

Accompanied by a zookeeper, you will get a behind-the-scenes glimpse of Paris Zoo and learn everything there is to know about looking after manatees, lemurs or birds.
If you would like to be an apprentice zookeeper, you must book in advance.
To learn more about these experiences, please take a look at the “Apprentice Zookeepers” page.

How do i buy tickets in large numbers?

Works committees and tourism professionals may buy tickets in large numbers. If you would like more information, please take a look at our specific “Works Committee” and “Tourism Professionals” sections.

How do i buy tickets when i am a professional or a distributor?

Works committees and tourism professionals may buy tickets in large numbers. If you would like more information, please take a look at our specific “Works Committee” and “Tourism Professionals” sections.

How do i get to paris zoo on public transport?

Paris Zoo is located at the junction between Avenue Daumesnil and Route de la Ceinture du Lac, 75012 Paris. In order to get to the Zoo on public transport, you can use:
- the metro: a number of stations and metro lines serve Paris Zoo:
     • line 8: Porte Dorée station - less than 7 minutes on foot to the Zoo’s entrance,
     • line 1: Saint-Mandé station, and then bus 86 or 325 (heading towards Saint-Mandé Demi-Lune Parc Zoologique and heading towards Bibliothèque François Mitterand),
     • line 1: Château de Vincennes station, and then bus 46 (heading towards Gare du Nord);
- buses: 46, 86 and 325, getting off at the “Parc zoologique” stop;
- the tram: line T3a, getting off at the “Porte Dorée” stop.
 
There are vélib' docking points and autolib' parking facilities near the Zoo’s entrance on Avenue Daumesnil.

Is there a left-luggage office?

There are no left-luggage offices for visitors to use, following government decisions around security (the Vigipirate Bombing Plan), which has been increased for public buildings.

How do i get to the zoo by car?

There are no car parks near Paris Zoo. In the interests of sustainable development and convenience, we would recommend that our visitors use public transport.
 
However, the Zoo has negotiated discounted rates in car parks near the Zoo with its partners, in order to make it easier and cheaper for motorists to get here. In order to book your space in advance and get the discounted rates, please go to the booking portal at parkingsdeparis.com/en.
Please note: the reduced parking rates are only available online.
 
There are three disabled parking spaces available near the entrance on Avenue Daumesnil.
 
For groups of visitors, there are three coach drop-off spaces near the entrance on Avenue Daumesnil. There are coach parking spaces available in the “Cours des Maréchaux” car park (near to Vincennes Castle) or in Bercy. In order to book your space or for any other additional information, please visit the passautocar.paris.fr/en website.
For more information on public transport, feel free to take a look at the “Getting Here” page.

Are there places to have something to eat at the Zoo?

The Zarafa restaurant, located in front of the giraffes, is open Monday to Friday from 9:30 a.m. to 5:00 p.m. and on weekends from 9:30 a.m. to 7:00 p.m.

 

The SIAM restaurant, by the courtyard at the entrance of the zoo, is open every day, from 11:00 a.m. to 3:30 p.m. Mondays, Tuesdays, Thursdays and Fridays, and from 10:00 a.m. to 5:00 p.m. Wednesdays and weekends.

 

A kiosk, located at the glades, is open on weekends from 11:30 am to 2:30 pm with a range of sandwiches as well as many deserts.

 

Our picnic areas are open and designed to meet the social distancing rules.

Can you have a picnic at the Zoo?

There are two picnic areas equipped with tables, benches and drinking-water fountains at the Zoo, where you can rest and have something to eat.
They both appear on maps available at the Zoo’s entrance.
Please do not bring sharp objects (knives) with you, as they are not allowed at the Zoo.

What can be bought at the Zoo’s shop?

Paris Zoo’s shop boasts a unique collection of products for all ages, including educational books and toys for little ones and souvenirs for the whole family. Our shop is open every day and our team will be delighted to welcome you and assist you.

Pushchair hire and wheelchair loan service

Pushchairs can be hired for 5 euros at the ticket office. In addition, visitors must provide an identity document as a deposit.
Wheelchairs can be borrowed free of charge from the Information Point, located at the entrance area. In addition, visitors must provide an identity document as a deposit.

What birthday party options are available at the Zoo?

If your child would like to celebrate their birthday at Paris Zoo, we can provide an entertainer to host their celebration. Please choose one of three activities that we can put on for their event:
- Mother Nature (4-6 years old);
- Treasure Hunt (7-11 years old);
- Trainee Naturalist (7-11 years old);
 
You will have a memorable day, with activities to help you learn about the animals, snacks and (free-roaming) access to the Zoo.
 
If you would like to make a booking, please get in touch with the Zoo’s booking department on +33 1 40 79 36 00 or by email at resa.pzp[@]mnhn.fr between 10:00 am and 12:00 pm and 2:00 pm and 5:30 pm from Monday to Friday, except for national holidays.
 
If you would like more information, please go to the “Birthday Party Events” page.

Are visitors with disabilities and their companions entitled to free admission?

Yes, visitors with disabilities and their companions who are able to present a valid supporting document issued by French Regional Centres for Individuals with Disabilities may enter the Zoo free of charge.

Is the Zoo accessible to visitors with disabilities?

Visitors with reduced mobility, deaf and hearing-impaired visitors, visitors with intellectual disabilities and blind and partially sighted visitors can access Paris Zoo independently. However, we would recommend that they are accompanied.
 
For individuals with reduced mobility, Paris Zoo has 3 disabled parking spaces: two spaces located on Avenue Daumesnil and one space located on Route de Ceinture du Lac Daumesnil.
 
If you would like more information, please take a look at the following sections:

How do i sponsor an animal?

In order to sponsor an animal at Paris Zoo, go to the “Sponsorship” section, then “See all animals available to sponsor” and choose the animal that you would like to sponsor.
Once you are on the page for the animal that you would like to sponsor, select the sponsorship form at the bottom of the page and then click on “Confirm my sponsorship”. Then go to the Sponsor Area on the left-hand side of the page in order to finalise your application.
 
You can also sponsor an animal by sending a cheque by post, along with the completed sponsorship form.

What does it mean to sponsor an animal?

By sponsoring the animals, in-situ and ex-situ conservation work can be undertaken. The National Museum of Natural History, through Paris Zoo, invests in a number conservation and protection programmes for various species. Sponsorship helps to finance more than thirty animal protection and conservation operations in a number of countries, such as Madagascar, French Guiana, France and Chile. You can find more information about initiatives funded by sponsorship in the “Sponsorship” section.

As a sponsor, you will regularly receive updates about the animal that you are sponsoring. The benefits are detailed in the “Sponsorship” section.

How is my money going to be used?

Thanks to your sponsorship, a number of measures to conserve and protect species can be undertaken in a very wide range of complementary areas of activity, such as inventorying and surveying animal populations, managing and studying populations in-situ and ex-situ, reintroducing species into their natural habitat, awareness-raising and education, genetics, research and veterinary medicine.

Thanks to the donations from our sponsors, Paris Zoo has been able to improve the wellbeing of its animals, as well as support the development of awareness-raising measures on European otters, of a project to reintroduce manatees into their natural habitat and of research and veterinary science, as well as so much more.

If you would like more information, please go to the “Sponsorship” page.

Can schools sponsor an animal?

For the time being, we will not be extending our animal sponsorship programme to school classes.

Do you take in animals?

On health grounds and for space reasons, we do not take in animals at the Zoo.
 
If you would like more information, please take a look at the “Services” section.

Is it possible to feed the animals and pet them?

You are not allowed to feed the animals. The creatures at our Zoo are wild animals and visitors are therefore not allowed to feed them. They follow a species-specific diet, which has been put together by our vets. Likewise, you are not allowed to touch them. In some instances, for example, sea lions can be touched by their keepers only, as part of medical practice runs (in order to get the animals used to being handled for testing, such as ultrasound scans and x-rays, without having to sedate them).

Do the animals have enough space?

Paris Zoo was fully renovated between 2008 and 2014 in order to prioritise animal wellbeing and an immersive visitor experience. With this in mind, the enclosures meet European recommendations established by groups of experts, each of whom is a specialist in their particular species. The space available in their enclosure plays a significant role in this wellbeing, but many other aspects are considered for each different species, so that the animals can behave as freely and naturally as they would in their natural habitat. This includes changes in topography, areas hidden away from public view, viewpoints at different heights for the animals and strategies to encourage individuals to explore the enclosures.

Can i see the animals during winter?

You cannot see some animals due to potentially very cold weather and you can only see others in their indoor enclosures or in their sheltered feeding pens.

Which is the best time of day to see the animals?

Paris Zoo has been designed to ensure that its animals enjoy the highest levels of wellbeing possible. In particular, they have areas where they can shelter temporarily. If you cannot see the animals while you are passing by their enclosures, feel free to come back a little later on. Just like how they behave in the wild, our animals are often more active in the early morning and late in the day, particularly when it is very hot. In any event, please take some time at the enclosures to spot the animals. Don’t forget to look in the trees, under the bushes, in the huts and more! For some species, there will be signs pointing out the areas most often used by the animals for resting.

Every day, animal feeding experiences will be put on. During these shows, you will be able to watch animals in action, while listening to information about them from the Zoo’s educational team and the zookeepers.

Discover the programme of events on its dedicated page

During my visit, i did not see some animals that appear on the map. Why?

The Zoo aims to help to protect animal species. In the interests of our animals’ wellbeing, we have kitted out our animals’ enclosures to provide them an environment that is tailored to their daily needs. This means that for species that so require, some parts of the enclosure are hidden away from public view, so that these animals have a peaceful area to rest. The species appearing on the map are in the Zoo, so if you come back at different times during the day, you will be able to see them.

Does the Zoo take part in programmes to reintroduce species into their natural habitat?

When appropriate, the Zoo may take part in programmes setting out to reintroduce or build up populations. The Zoo has done so with scimitar oryxes and, in 2017, with griffon vultures. However, it should be noted that reintroducing animals into their natural habitat is not an automatic process and requires significant preparation. It is not scientifically sound or possible to reintroduce all species.
As a result of a large number of constraints, species are rarely reintroduced into their natural habitat and success is by no means guaranteed. The role of zoos in these projects is to maintain a reservoir of potentially useful genetic diversity and support them in terms of finances, equipment, human resources and more.

Can i go on a behind-the-scenes tour?

As Paris Zoo is a public body, you unfortunately cannot go on a full behind-the-scenes tour. However, you can access specific parts of the Zoo with the “Apprentice Zookeeper” activities involving manatees, lemurs and birds in the aviary.

Would you like to apply for a position at Paris Zoo?

Please take a look at the current vacancies in the Jobs section for the National Museum of Natural History.