FAQ

As it is located at the edge of Vincennes Woods (Bois de Vincennes), Paris Zoo has commonly been referred to as “Vincennes Zoo” since it was opened. The Zoo, located in Paris’ 12^th arrondissement, in an area of land provided by the City Hall, has always used "Paris Zoo" as its official name since it was founded in 1934.

Paris Zoo should not be confused with the Ménagerie, the zoo in the Botanical Gardens, which is also located in the capital and is also a National Museum of Natural History site.

You can buy queue-jump tickets from the Paris Zoo’s website at https://billetterie.mnhn.fr/fr_FR/parc-zoologique-de-paris

"Free tickets” are not available on the website. Visitors can only get a free ticket at the Zoo itself from the ticket office, on the day of their visit, so that the supporting documents required can be checked.

Tickets can be purchased on our online ticket or on site at the zoo's ticket office on the day of your visit.

Please note that visitors under the age of 16 must be accompanied by an adult (> 18 years old) also in possession of an entrance ticket (as settled by the zoo’s rules and regulations)
 

In order to guarantee you a pleasant visit in a safe environment:

• Maintain a distance of 1.5 meters minimum between you and other visitors and the zoo staff
• Wash your hands regularly
• Mask-wearing is no longer mandatory for both indoor and outdoor spaces
• Hand sanitiser dispensers are available along the way
• A Covid 19 health pass is not required at present
• Cleaning is reinforced throughout the zoo

Our online shop offers a variety of souvenirs and gift ideas.

Find out more on our Services page.

If you book as a group, you can enjoy reduced admission prices compared to individual admission prices. Groups with 20 people or more must book.

For more information and in order to make a booking, please contact our booking service via email at resamuseum [@] mnhn.fr. We recommend you to send your booking request about a month before your visit.

For school and afterschool groups: please find the various packages and admission prices (such as self-guided tours or activities/full or reduced admission price) in the “School” section.

For other groups, the price is applied for groups of 20 people and up (paid tickets), with the following discounts (free admission for 1 person accompanying the group):
- Adults (from 13 years old and up): €15;
- Children (3-12 years old): €11,25;
- Free for children under 3 years old.

Please find all of the relevant information in the “Group” section.
 
In the case of a spontaneous presentation, the reception of a group cannot be guaranteed.

The Annual Museum Pass is sold only on site. This subscription provides unlimited access to the Paris Zoological Park and 12 other sites of the National Museum of Natural History.
Adult (from 13 years old): €65
Child (3-12 years): €35
Find more information on the annual pass

After the closure due to the pandemic, all annual passes are extended.
In order to know the expiry date of your pass, please take your annual pass with you and check the date of issue on the back. Hereafter, you will find the details of the extensions :
 

In summer, the last admission is at 7:30 pm, including for visitors with tickets and passes.

You can only get reduced admission prices and free admission when you present a supporting document!

The following individuals will get reduced admission prices:
- Education Pass holders;
- visitors with a full-price adult ticket for the Botanical Gardens, Museum of Mankind or Paris Zoo that is less than 3 months old;
- jobseekers who are able to present a valid certificate from the French Unemployment Office (Pôle emploi) or a certificate issued less than 6 months ago, and a piece of photo ID;
- everyone paying full price in a non-school and non-equivalent group of 20 people and up (one free ticket is offered after 20 people have paid).

Free admission is granted to:
- children under 3 years old who are able to present a piece of photo ID or family record book;
- visitors with disabilities and their companion who are able to present a valid supporting document issued by French Regional Centres for Individuals with Disabilities (Maisons Départementales des Personnes Handicapées - MDPH);
- recipients of French social welfare benefits, as well as their dependents listed on the certificate, who are able to present a certificate issued less than 6 months ago, along with a piece of photo ID (tax credits (RSA), special welfare benefits (ASS), transitional welfare benefits (ATS), adult disability benefits (AAH), additional disability benefits (ASI), widowhood benefits (AV), welfare benefits for elderly people (ASPA) and material-need benefits (RSO), as per the list from the French Ministry of Health and Welfare, valid in October 2017);
- museum staff (an adult and their accompanying children) who are able to present the MultiPass Museum card;
- museum students who are able to present a valid card and a piece of photo ID;
- people with a valid ICOM/ICOMOS card who are able to present a valid identity card;
- teachers preparing a self-guided tour who are able to present a supporting document from their school, or teachers preparing for a guided tour or workshop who are able to present confirmation of their booking;
- French or foreign journalists who are able to present a professional pass (with validity date);
- French military personnel with a guardsman card (carte sentinelle);
- 1 extra person in groups of at least 20 people (all admission prices, excluding free admissions), with a limit of one person per group (such as a driver).
- groups training for the Regional Office for Water and Forest Management (DIREF), accompanied by a member of Museum staff.
- staff from bodies which are members of the European Association of Zoos and Aquaria (EAZA), the French Zoo Association (AFDPZ) and the World Association of Zoos and Aquariums (WAZA) who are able to present a valid supporting document and a piece of ID.

All visitors, including those granted free admission must have an entry ticket. Visitors can only get a free ticket from the ticket office at the Zoo itself, on the day of their visit, once they have presented supporting documents.

We accept payments by bank card (American Express included), cash, cheque and French holiday vouchers.

Before the zoo opens, you can enjoy a special breakfast featuring the first giraffe feeding session of the day, overseen by the zookeepers and the zoo’s mediators. Please note that all activities are conducted in French only.

Buy a ticket online to participate.

All activities are conducted in French only.
Reservation and information by e-mail at resamuseum[@]mnhn.fr
We recommend that you send your reservation request about a month before the desired date.

There are no car parks near Paris Zoo. In the interests of sustainable development and convenience, we would recommend that our visitors use public transport.
 
However, the Zoo has negotiated discounted rates in car parks near the Zoo with its partners, in order to make it easier and cheaper for motorists to get here. In order to book your space in advance and get the discounted rates, please go to the booking portal at parkingsdeparis.com/en.
Please note: the reduced parking rates are only available online.
 
There are three disabled parking spaces available near the entrance on Avenue Daumesnil.
 
For groups of visitors, there are three coach drop-off spaces near the entrance on Avenue Daumesnil. There are coach parking spaces available in the “Cours des Maréchaux” car park (near to Vincennes Castle) or in Bercy. In order to book your space or for any other additional information, please visit the passautocar.paris.fr/en website.
For more information on public transport, feel free to take a look at the “Getting Here” page.

There are two picnic areas equipped with tables, benches and drinking-water fountains at the Zoo, where you can rest and have something to eat.
They both appear on maps available at the Zoo’s entrance.
Please do not bring sharp objects (knives) with you, as they are not allowed at the Zoo.

Wheelchairs can be borrowed free of charge on site, upon request. In addition, visitors must provide an identity document as a deposit.

The renting of pushchairs (5€) and binoculars (2€) is back and available at the cashier office of the park. Visitors must also provide an identity document as a deposit.
 
Rental equipment must be returned 30 minutes before closing.
 
Moreover, a free App for mobile phones is available for download. Content is available in multiple languages and allows you an audio-described tour

Thanks to your sponsorship, a number of measures to conserve and protect species can be undertaken in a very wide range of complementary areas of activity, such as inventorying and surveying animal populations, managing and studying populations in-situ and ex-situ, reintroducing species into their natural habitat, awareness-raising and education, genetics, research and veterinary medicine.

Thanks to the donations from our sponsors, Paris Zoo has been able to improve the wellbeing of its animals, as well as support the development of awareness-raising measures on European otters, of a project to reintroduce manatees into their natural habitat and of research and veterinary science, as well as so much more.

If you would like more information, please go to the “Sponsorship” page.

Paris Zoo was fully renovated between 2008 and 2014 in order to prioritise animal wellbeing and an immersive visitor experience. With this in mind, the enclosures meet European recommendations established by groups of experts, each of whom is a specialist in their particular species. The space available in their enclosure plays a significant role in this wellbeing, but many other aspects are considered for each different species, so that the animals can behave as freely and naturally as they would in their natural habitat. This includes changes in topography, areas hidden away from public view, viewpoints at different heights for the animals and strategies to encourage individuals to explore the enclosures.

Paris Zoo has been designed to ensure that its animals enjoy the highest levels of wellbeing possible. In particular, they have areas where they can shelter temporarily. If you cannot see the animals while you are passing by their enclosures, feel free to come back a little later on. Just like how they behave in the wild, our animals are often more active in the early morning and late in the day, particularly when it is very hot. In any event, please take some time at the enclosures to spot the animals. Don’t forget to look in the trees, under the bushes, in the huts and more! For some species, there will be signs pointing out the areas most often used by the animals for resting.

Every day, animal feeding experiences will be put on. During these shows, you will be able to watch animals in action, while listening to information about them from the Zoo’s educational team and the zookeepers.

Discover the programme of events on its dedicated page

When appropriate, the Zoo may take part in programmes setting out to reintroduce or build up populations. The Zoo has done so with scimitar oryxes and, in 2017, with griffon vultures. However, it should be noted that reintroducing animals into their natural habitat is not an automatic process and requires significant preparation. It is not scientifically sound or possible to reintroduce all species.
As a result of a large number of constraints, species are rarely reintroduced into their natural habitat and success is by no means guaranteed. The role of zoos in these projects is to maintain a reservoir of potentially useful genetic diversity and support them in terms of finances, equipment, human resources and more.