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Serre tropicale du Parc zoologique de Paris © MNHN - F.-G. Grandin

Post-lockdown visit instructions

The Parc zoologique de Paris has re-opened its doors. You will find all the information regarding your visit and our safety measures on this page!

Our visit instructions change from July 10th 2020:

  • Entry tickets must be purchased on our online ticket office. You have to choose the day of your visit. Please respect the date indicated on your ticket. 
  • If you already have non-timed entrance tickets such as tickets purchased before March 2020, annual passes, or if you are benefiting from free admission, you do not have to book a ticket online. You can go on site on the day and at the time of your choice.
  • The subscription and re-subscription to the annual pass is only available on our online ticket office.
  • Wearing a mask is compulsory everywhere in the zoo for those aged 11 and up, and recommended for younger children.
  • The number of visitors per day is limited.
  • Gatherings of more than 10 people are not allowed.
  • Cleaning is reinforced throughout the park, especially in the toilets.
  • Hand sanitiser dispensers are at your disposal during your visit.
  • Last entry one hour before closure. Check the opening hours.

These adjustments will be adapted according to the evolution of the situation. This page will be updated regularly.

Before your visit

Ticketing

Entry tickets must be purchased on our online ticket office. You can consult our admission prices here.
The subscription or the re-subscription to the annual pass is only available on our online ticket office. After your purchase a countermark will be emailed to you with a form to be pre-filled before your visit. The annual pass will be edited directly on site.

ONLINE SALE:

In order to welcome you in the best conditions, our online ticket office has been adapted to offer you daily tickets. Select the date of your visit. Please respect the date indicated on your tickets. 

TICKETS PURCHASED BEFORE MARCH 2020 AND ANNUAL PASSES:

  • All tickets purchased in advance, before March 2020, are extended to December 31st 2020.
  • Any annual pass purchased since April 1st 2019, which was valid or which expired during the closing period, is extended to 4 months.

If you have purchased tickets before March 2020 or an annual pass, you can go on site on the day and at the time of your choosing, respecting the opening hours of the zoo: you do not have to book a ticket online.
Due to a limited number of visitors inside the zoo, we inform you that these tickets are not skip-the-line and that a wait is possible at the entrance.

FREE ADMISSION:

If you are benefiting from free admission (check conditions here) you can go on site on the day and at the time of your choosing. You do not have to book a ticket online.
Due to a limited number of visitors inside the zoo, we inform you that a wait is possible at the entrance.

SPONTANEOUS ARRIVAL:

If you do not already possess a ticket, annual passes or if you do not benefit from free admission, we inform you that you must book your tickets online and choose a day of visit otherwise you cannot access the zoo.

Access

You will find more information about access to the Parc zoologique de Paris here.

Services

Before your visit, you can download the updated visit plan of the zoo here.
The loan of wheelchairs remains available upon request directly on site.
The rental of strollers, audio guides and binoculars is currently suspended.

Our safety measures

In order to guarantee you a pleasant visit in a safe environment:

  • Maintain a distance of 1 meter minimum between you and other visitors and the zoo’s staff.
  • Wash your hands regularly.
  • Wearing a mask is compulsory everywhere in the zoo for those aged 11 and up, and recommended for younger children.
  • Floor markings will help you respect social distancing.
  • Our teams are equipped with masks.
  • Hand sanitiser dispensers are available along the way.
  • Cleaning is reinforced throughout the zoo.
  • The information centre is currently closed.  

Food & drink

Our current offer

  • The Zarafa restaurant, located in front of the giraffes, is open Monday to Friday from 9:30 a.m. to 5:00 p.m. and on weekends from 9:30 a.m. to 7:00 p.m.
  • The SIAM restaurant, by the courtyard at the entrance of the zoo, is open every day, from 11:00 a.m. to 3:30 p.m. Mondays, Tuesdays, Thursdays and Fridays, and from 10:00 a.m. to 5:00 p.m. Wednesdays and weekends.
  • A kiosk, located at the glades, is open on weekends from 11:30 am to 2:30 pm with a range of sandwiches as well as many deserts.
  • Our picnic areas are open and designed to meet the social distancing rules.

Important information

  • We ask you to respect the rule of one family per picnic table
  • Picnic tables are cleaned once a day. We recommend you to disinfect your hands before using them
  • Please make sure to pick up your trash and leave a clean table for the following people

Souvenir shop

The souvenir shop is open, with a limited number of people inside at the same time and a one-way shopping. To ensure your safety, vendors are wearing a mask, the cleaning is reinforced and hand sanitiser is at your disposal.
We remind you that you have to wear a mask in order to enter the shop.

Groups

Bookings for groups are currently open. Please do not spontaneously present yourself as a group at the entrance of the zoo.

Wearing a mask is compulsory everywhere in the zoo for those aged 11 and up, and recommended for younger children.

For more information and to book your visit, please contact: resamuseum[@]mnhn.fr

Activities and events

Activities

Bookings for the activities « Up close with » and birthday parties are open, from September 17 to November 15, 2020. Please note that those activities are in French only.

Bookings for the activity « Breakfast with the giraffes » remain suspended at this time.

Wearing a mask is compulsory everywhere in the zoo for those aged 11 and up, and recommended for younger children.

Daily activities

Everyday, activities such as commented feedings are available, depending on the number of visitors inside the zoo and the evolution of the health situation related to COVID-19.

Find more information directly on site the day of your visit.

After your visit

You can leave your comments on our social networks: Facebook, Twitter, Instagram and YouTube.
If you have any further questions, please contact us via our contact form.